Return & Exchange

RETURN & EXCHANGE POLICY

Last updated: June 2026

At Glasso, your satisfaction is our 
priority. If you are not happy with 
your order, we are here to help.

━━━━━━━━━━━━━━━━━━━━
RETURN POLICY
━━━━━━━━━━━━━━━━━━━━

✦ Returns accepted within 7 days 
  of delivery
✦ Product must be unused
✦ Original packaging required
✦ Tags must be intact
✦ Both refund and exchange available

━━━━━━━━━━━━━━━━━━━━
EXCHANGE POLICY
━━━━━━━━━━━━━━━━━━━━

✦ Exchange accepted within 7 days
✦ Exchange for any other product 
  in our collection
✦ Same condition required as return
✦ If new product is higher price, 
  difference must be paid
✦ If new product is lower price, 
  difference will be refunded

━━━━━━━━━━━━━━━━━━━━
CONDITIONS THAT DO NOT 
QUALIFY FOR RETURN
━━━━━━━━━━━━━━━━━━━━

✦ Product is used or worn
✦ Original packaging is missing
✦ More than 7 days have passed 
  since delivery
✦ Product is damaged by customer

━━━━━━━━━━━━━━━━━━━━
HOW TO RETURN OR EXCHANGE
━━━━━━━━━━━━━━━━━━━━

Step 1:
Contact us within 7 days of delivery

WhatsApp: +92 314 886 0702
Email: glassoeyeware@gmail.com

Step 2:
Share your order number and reason 
for return or exchange

Step 3:
We will arrange free pickup 
from your address

Step 4:
Refund processed within 3 to 5 
business days after we receive 
the product

Exchange dispatched within 1 to 
2 business days after pickup

━━━━━━━━━━━━━━━━━━━━
REFUND INFORMATION
━━━━━━━━━━━━━━━━━━━━

✦ COD orders — refund via 
  JazzCash or EasyPaisa
✦ Online payment orders — refund 
  to original payment method
✦ Refund processed in 3 to 5 
  business days

━━━━━━━━━━━━━━━━━━━━
CONTACT US
━━━━━━━━━━━━━━━━━━━━

📞 +92 314 886 0702
📧 glassoeyeware@gmail.com
💬 WhatsApp: +92 314 886 0702
⏰ Mon-Sat: 11am - 9pm

We reply within 30 minutes 
during business hours.

Glasso — See The World In Style